For undergraduate courses in Business Marketing.
A foundation in business-to-business marketing that emphasizes the dynamics of the marketplace.
Written from a highly practical perspective, Business to Business Marketing aims to help students with limited marketing experience understand the concepts in business-to-business marketing. Overall, this text emphasizes the dynamic realities of the marketplace while reinforcing the most important principles and practices that students need to know.
Prepare students for the reading-Accessible Chapter-opening Material. This text offers several features at the start of each chapter that will help students familiarize themselves with the chapter material:
Help students make the connection between concepts-Continuing Case. Sensacon, this text's continuing case, follows the development of a startup company as it moves into its growth stage, showing the many challenges it faces along the way. This case first appears as an example in Chapter 8, is subsequently referred to in the following chapters, and, at then end of the text, it's presented along with the all the other cases in a consolidated format.
Reinforce the material with practical experience-Case Studies. Several case studies for both analysis and discussion are included in this text-all of which are original and based on real-world situations.
Use the author team's personal insight as a resource-Author-Written Instructor's Manual. This author-written manual was developed to reinforce the concepts and context of business-to-business marketing based on the authors' experiences on what worked in their classrooms.
Chapter 1: Introduction to Business-to-Business Marketing
Chapter 2: Business-to-Business Environment: Customers, Organizations, and Markets
Chapter 3: Organizational Buying and Buyer Behavior
Chapter 4: The Legal and Regulatory Environment
Chapter 5: Concepts and Context Of Business Strategy
Chapter 6: Market Research and Competitive Analysis
Chapter 7: Segmenting, Targeting, and Positioning
Chapter 8: Developing the Product, Service, and Value of The Offering
Chapter 9: Innovation and Competitiveness
Chapter 10: Pricing in Business-to-Business Marketing
Chapter 11: Business Development and Planning
Chapter 12: Business-to-Business Selling Developing and Managing the Customer Relationship
Chapter 13: Business-to-Business Branding Creating and Fostering the Brand
Chapter 14: Channel Relationships and Supply Chains
Chapter 15: Communicating with the Market
Chapter 16: Business Ethics and Crisis Management Case Studies